Dental AI FAQs: what to know about Videa

Artificial intelligence is quickly becoming the standard of care in modern dentistry. From faster diagnoses to more consistent treatment planning, AI is helping practices operate smarter, not harder. Below, we answer the most frequently asked questions about Videa, the FDA-cleared platform used by over 50,000 providers and eight of the top 10 DSOs in North America, including Heartland Dental, MB2 Dental, DentalCorp, and 123Dentist, among others.

What is Videa, and how does it help dental practices?

Videa is an FDA-cleared dental AI platform that analyzes routine X-rays to detect key clinical findings, such as caries, bone loss, and periapical lesions, and identifies high-probability candidates for aligners and implants.

Videa powers a full suite of capabilities:

• ClinicalAI – Detects and visualizes common pathologies on bitewings and periapicals
  
• WorkflowAI – Embeds insights into the patient schedule and X-ray review tools
  
• OrthoAI and ImplantAI – Surface aligner and implant candidates from existing X-rays (part of WorkflowAI)
  
• Videa Viewer – A modern interface for reviewing, explaining, and planning from radiographs (part of ClinicalAI and WorkflowAI)
  
• EnterpriseAI and Insights – Dashboards for tracking adoption, usage, and outcomes by location or provider
  

Videa helps DSOs and solo practices alike improve diagnostic consistency, boost case acceptance, and optimize hygiene production, without disrupting clinical flow.

Does Videa integrate with my imaging system?

Yes. Videa integrates with over 90% of practice management and imaging systems across the U.S. and Canada.. It’s also natively embedded in platforms like Dentrix Core and Dentrix Ascend, making it easy for teams to adopt without changing their workflow.

Supported PMS platforms include:
Open Dental, Dentrix Enterprise, Dentrix Core, Dentrix Ascend, Denticon, Eaglesoft

Supported imaging software includes:
Carestream, Dexis, SOTA, Dentiray Capture, KDI, Gendex VixWin, Apteryx XVWeb, Dentsply Sirona Sidexis, Medicor MiPACS, SafeCom Image, ClearDent Imaging, Tracker Imaging, CADI, Patterson Imaging

Whether you're using widely adopted platforms or custom-built systems, Videa fits into your existing tech stack seamlessly.

Is Videa HIPAA-compliant?

Absolutely. Videa meets all HIPAA and ePHI protection standards, including:

• End-to-end encryption (in transit and at rest)
  
• Access control and activity logging
  
• Deployment in a compliant cloud infrastructure used by leading DSOs and academic institutions
  

How is Videa different from other dental AI platforms?

Videa stands apart based on its real-world usage, clinical validation, and comprehensive feature set.
‍

Will Videa change how my team works day-to-day or add extra steps?

Not at all. Videa is designed as ambient AI, meaning it operates in the background with no additional steps required. As soon as an X-ray is taken, the platform analyzes the image and automatically surfaces the findings in your existing tools.

That means no tab switching, no manual uploads, and no retraining needed.

What kind of results can I expect?

Across Videa customers, including enterprise DSOs and high-growth private practices, we’ve seen:

• 22% increase in treatment acceptance
• 3x more treatment plans created at top-performing sites
• 14% increase in aligner case planning in the first 30 days
• 12x more 3D scans, improving scanner utilization
• 95%+ staff adoption within 6 months

These outcomes help practices elevate the standard of care, unlock previously missed revenue, and improve clinical outcomes —all from the images you already capture every day.

What problems does Videa help solve?

Videa supports across the clinical, operational, and executive levels of a dental organization:

Clinical Consistency

• Standardizes diagnosis across providers and regions
• Detects key findings with AI-driven accuracy
• Flags implant and aligner, and other opportunities without added scanning
• Reduces diagnostic variability and missed pathology
  

Operational Efficiency

• Streamlines hygiene and diagnostic workflows
• Helps clinicians prioritize high-value opportunities during exams
• Improves scanner ROI by flagging patients with treatment potential
• Supports better chair utilization and staff productivity
  

Patient Communication & Case Acceptance

• Enhances trust with visual, AI-powered explanations
• Supports clearer conversations around treatment needs and urgency
• Prompts action at the point of care, improving conversion
  

Enterprise Insights

• Tracks usage, adoption, and performance trends across locations
• Identifies coaching and training needs by site or provider
• Measures the impact of AI on revenue, consistency, and care quality
• Enables data-driven decision making at every level of leadership

Final Thoughts

AI in dentistry is no longer experimental; it’s essential. With Videa, dental teams gain real-time insights that help them diagnose with confidence, plan treatment faster, and grow more consistently. And because it works invisibly in the background, adoption happens naturally.

Book a demo to see how Videa fits into your workflow, whether you’re a growing practice or a national DSO.