Smart exams, seamless documentation: how Tend elevates every moment of care with Videa

Case Study

May 20, 2026

Founded in 2019, Tend set out to modernize dentistry through innovation, hospitality, and technology-driven care. As the organization scaled to 33 locations with more than 220 providers, maintaining diagnostic consistency and operational visibility became increasingly complex. Tend partnered with Videa to implement AI solutions that could enhance care delivery while fitting naturally into existing workflows.

Following a competitive evaluation process, Tend piloted Videa Clinical Assist in five studios, focusing on diagnostic rate improvements and treatment conversion. The pilot produced measurable gains, including up to a 20% increase in restorative diagnostic rates and a 15% increase in conversion rates, while also improving provider calibration and patient communication.

See how Tend is redefining modern dentistry with AI that works seamlessly within the clinical workflow.

Latest Case Studies

Case Study

How Videa drove AI adoption across 1,500+ Heartland Dental practices in just 10 weeks

Discover how Heartland Dental successfully implemented Videa across 1,500+ practices in less than 10 weeks. Learn how they leveraged AI to enhance patient care, improve clinical consistency, and increase case acceptance.

Case Study

The AI switch that stuck: How Independence Dental scaled Videa adoption

After evaluating all three dental AI platforms, Independence Dental selected Videa for its structured rollout and ability to drive consistent adoption across locations.

Case Study

Why Gen4 chose Videa to elevate care and scale operations

Learn why Gen4 selected Videa to enhance accuracy, streamline workflows, and support clinicians across 100+ locations—resulting in measurable improvement in care delivery and patient engagement.

Get started today

Schedule time with our team to learn more.